Privacy Policy

Last updated: December 2025

Controller: Nina Furse, Black & White Dog Training
Contact: hello@blackandwhitedogtraining.com

Information we collect

To provide our services, we may collect personal information such as:

  • Name

  • Email address

  • Postal address

  • Details of the services you request

You may also choose to provide additional information to help us deliver and improve our services.

How we store your information

We take the security of your data seriously:

  • Electronic data is stored on password-protected devices.

  • Physical records are stored in a locked file at a secure location accessible only to us.

  • We also implement measures to protect data during transmission and backup.

Why we collect your information & legal basis

We collect and use your information for the following purposes:

  • To provide our services – necessary to fulfil our contract with you.

  • To improve our services – based on our legitimate interests, provided your rights are not overridden.

  • To contact you for marketing (optional) – based on your explicit consent.

We will only use your personal data for the purposes for which it was collected.

Sharing your information

We may share your information with trusted third parties who help us deliver our services, for example:

  • Alternative trainers or service providers

We ensure any third parties processing your data comply with applicable data protection laws. We do not sell or rent your personal information.

Data retention

We keep personal information only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

Where you request deletion of your data, we will comply unless we are legally required to retain it.

Your rights

If you reside in certain territories (including the EU), you have rights regarding your personal data:

  • Access: Request a copy of the information we hold about you.

  • Rectification: Correct any inaccurate or incomplete data.

  • Erasure: Ask us to delete your personal information, unless legal obligations prevent it.

  • Restriction: Limit how we process your data.

  • Object: Object to processing for legitimate interests or marketing.

  • Data portability: Receive your data in a structured, commonly used format.

  • Complain: Raise concerns with your local data protection authority (e.g., the ICO in the UK).

To exercise your rights, contact us at hello@blackandwhitedogtraining.com.

Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device to remember preferences and analyse website traffic.

Types of cookies:

  • Functional: Required for the website to work (e.g., form submission).

  • Session: Track your movement across pages; deleted when you leave.

  • Performance/Analytical: Help us understand usage patterns; do not identify individuals.

  • Third-party cookies: May be set by advertisers or external links; we do not control these.

You can manage cookies via your browser settings. Blocking some cookies may limit website functionality. For more information, visit www.allaboutcookies.org.

Links to other websites

Our website may link to external sites. We are not responsible for their privacy practices. Please review the privacy policies of any third-party sites you visit.

Contact

For any questions regarding this privacy policy or your personal information:
Email: hello@blackandwhitedogtraining.com
Controller: Nina Furse, Black & White Dog Training